The Scribe Optimize AI platform is setting a new benchmark for enterprise automation. After helping major organizations document how work truly happens, Scribe has secured a $75 million Series C round at a $1.3 billion valuation to expand its AI-powered optimization suite.

Led by StepStone Group, with participation from Amplify Partners, Redpoint Ventures, Tiger Global, Morado Ventures, and New York Life Ventures, the funding round underscores growing demand for AI tools that go beyond hype and deliver measurable business impact.

Co-founder and CEO Jennifer Smith said the new funding will accelerate the rollout of Scribe Optimize, which maps workflows across large organizations to pinpoint where AI and automation actually deliver returns — and where they’re just a sunk cost.

Understanding Work Before Automating It

According to Smith, the Scribe Optimize AI platform helps businesses answer one of the biggest questions in enterprise AI: What should we automate first?

“Without really knowing how work is done, it’s hard to know where to improve it or where AI agents can help,” she explained. “Scribe Optimize mines across workflows to identify what employees actually do, how often, and how long it takes. It then visualizes these processes in a single dashboard so leaders can decide where AI will add the most value.”

This insight-driven approach helps companies deploy automation strategically rather than blindly investing in tools that may not integrate effectively into their existing workflows.

From Scribe Capture to Scribe Optimize

Founded in 2019 by Jennifer Smith and Aaron Podoln, Scribe started with Scribe Capture, a tool that automatically documents how work is performed using a browser extension and desktop app. Capture turns routine workflows into step-by-step visual guides, complete with screenshots and text explanations.

The company reports that Scribe Capture saves users 35–42 hours per person per month, and helps new hires ramp up 40% faster — clear proof that documenting processes pays off.

The Scribe Optimize AI platform builds on that foundation, using machine learning to go beyond documentation and into predictive insight — showing exactly where automation, agents, or AI assistants can make the biggest impact.

Growth, Customers, and Market Leadership

The Scribe Optimize AI platform is already being used by teams at major organizations, including T-Mobile, LinkedIn, HubSpot, Northern Trust, and New York Life.

Today, Scribe has:

• Over 5 million users across 78,000 organizations
• More than 10 million workflows documented across 40,000 software tools
• Presence inside 94% of Fortune 500 companies

The San Francisco-based startup has also seen revenue double year-over-year and plans to double its 120-person team within the next year. Its fastest-growing markets outside the U.S. include the U.K., Canada, Australia, and Europe.

Scribe Optimize AI Platform and the Future of Enterprise AI

Jennifer Smith believes that Scribe Optimize is helping companies bridge the gap between AI ambition and AI execution.

“People are still using stopwatches and manual interviews to figure out how work happens,” she said. “Even deploying AI agents can be an incredibly manual process. The Scribe Optimize AI platform changes that by showing leaders where automation will actually work — with real data.”

As the AI adoption wave continues, Scribe is positioning itself not just as a documentation tool but as the decision engine for enterprise AI.

With its fresh funding and fast-growing customer base, Scribe Optimize AI platform could become the go-to solution for any organization that wants to make AI pay off — not just sound good in a board meeting.